Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

If, when unpacking a piece, you detect that it has suffered damage during transport, please notify us within 24 hours of receipt. Send us photographs with a description of the problem to our email address info@duino.es. After the 24-hour period, we cannot be held responsible for its status. You will receive instructions to send the piece to our facilities. The transport costs originated by the return of a piece due to damage in transport will be borne by DUINO ARTE Y DECORACION S.L .. When we receive the piece and check its condition, the amount will be refunded.

Any piece purchased from DUINO ARTE Y DECORACION S.L. It can be returned without obligation within a maximum period of 14 days. The forwarding costs will be borne by the buyer in this case. The amount of the product will be refunded as long as it is in the same state in which it was sent. Once the product is received, its integrity will be checked and its amount will be refunded in the same way that it was paid.

If you have any questions about our return policy, you can contact us at info@duino.es or by calling +34 630 610 386 and we will be happy to assist you.