Terms and Conditions

Terms of use:

This website contains texts prepared for merely informative or informative purposes, which may not reflect the current state of legislation or jurisprudence, and which refer to general situations, so its content should not necessarily be applied by the user to cases. concrete.

This website details the services offered by DUINO ARTE Y DECORACION S.L. Its use implies the acceptance of the following conditions, declining to make any claim about them:

a) The use of this website is aimed at people of legal age.

b) DUINO ARTE Y DECORACION S.L. You can modify the content of the website, its services, rates, guarantees, etc., at any time and without prior notice.

c) DUINO ARTE Y DECORACION S.L. You can make available to the user links or other elements that allow access to other websites belonging to third parties. We do not commercialize the products and services of said linked pages, nor do we assume any type of responsibility for them, nor for the information contained in them, nor their veracity or legality, nor for any effects that may arise. In any case, DUINO ARTE Y DECORACION S.L. declares that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question .

d) The prices indicated on the web, if any, will be valid except for typographical errors, and subject to changes without prior notice.

e) It is not necessary to register on the web or provide any type of personal data to navigate through it.

f) DUINO ARTE Y DECORACION S.L. cannot guarantee the uninterrupted or totally error-free operation of this website. Therefore, it is not responsible for any damage caused by the use of this site.

g) DUINO ARTE Y DECORACION S.L. offers its services and products indefinitely, being able, however, to suspend the provision of the same, unilaterally and without prior notice.

h) DUINO ARTE Y DECORACION S.L. will not be responsible for damages, own or to third parties, caused by misuse of this website by the client.

i) The user agrees not to use this website or the services offered on it to carry out activities contrary to the law, public order or these conditions.

j) DUINO ARTE Y DECORACION S.L. is not responsible for viruses that have their origin in a telematic transmission infiltrated by third parties generated with the purpose of obtaining negative results for a computer system.

k) DUINO ARTE Y DECORACION S.L. It is not responsible for the information and content stored, by way of example but not limited to, in forums, chat's, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website of the provider. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, DUINO ARTE Y DECORACION S.L. is made available to all users, authorities and security forces, actively collaborating in the withdrawal or, where appropriate, blocking of all those contents that could affect or contravene national or international legislation, the rights of third parties or morality and the public order. In the event that the user considers that there is any content on the website that could be subject to this classification, please notify the website administrator immediately.

l) This website has been reviewed and tested to ensure that it works properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, DUINO ARTE Y DECORACION S.L. does not rule out the possibility that there are certain programming errors, or that force majeure, natural disasters, strikes, or similar circumstances may occur that make access to the website impossible.

m) The opinions expressed in them do not necessarily reflect the views of DUINO ARTE Y DECORACION S.L. The content of the articles published on this website cannot be considered, in any case, a substitute for legal advice. The user must not act on the basis of the information contained in this website without first resorting to the corresponding professional advice.

Ultimately, the user is solely responsible for the use they make of the services, content and links included on this website.

Contract conditions:

1) Legal conditions for the purchase in DUINO ARTE Y DECORACION S.L.

These Legal Contracting Conditions regulate the use of the online store of the DUINO ARTE Y DECORACION S.L. site, for which EVA MEJIAS ARRIBAS is legally responsible.

2) Applicable regulations.

This electronic contract is concluded under Spanish regulations and specifically under the legal regime imposed by Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE) and General Law 03/2014 for the Defense of Consumers and Users (LGDCU).

The electronic contract will not be filed by a third party and the language for its conclusion is Spanish. These general conditions may be saved and reproduced at any time by the user who makes a purchase through the options of his internet browser and must be accepted before proceeding to pay the order.

3) Purchase Process.

Buy at DUINO ARTE Y DECORACION S.L. It is easy and simple, you just have to follow the following steps:

1º.- Select the products you wish to purchase from among those offered by DUINO ARTE Y DECORACION S.L. In the product description you will have all the necessary information. If you need more information, do not hesitate to ask us.

2º.- Once you have selected the product (s) you want to buy, you must press the "add to cart" button, the product being added to your cart. If you wish, you can continue adding more products to the cart, or proceed directly to the payment.

3º.- Once the selection of products has been completed, a summary will appear identifying the selected item (s). Finally, to continue with your order, you must press the "finish purchase" button.

4º.- At the end of your purchase, you must register, indicating your contact information and address. In your next purchases you will not have to enter your details again.

5th.- Finally, you must choose the means of payment for your order from among those offered by DUINO ARTE Y DECORACION S.L. (see section 4).

6º.- Once the order process is finished, DUINO ARTE Y DECORACION S.L. will send you an email in which the details of the same will be detailed. If you do not receive this email within 24 hours, or if you notice any error in the data entered, please contact us by any of the following means: by calling +34 630 610 386 or writing to the email address info@duino.es

4) Payment methods.

DUINO ARTE Y DECORACION S.L. You have the following payment methods:

Credit or debit card

Wire transfer

Next, we specify the conditions for each of these forms of payment.

→ Credit or debit card

Payment by credit or debit card is made through BANKIA's secure payment gateway. Through this payment method, DUINO ARTE Y DECORACION S.L. never collects or manipulates any customer data relating to your bank. All data is processed directly by BANKIA, so that DUINO ARTE Y DECORACION S.L. can always offer the highest security, transparency and confidentiality in the transaction. If you have any questions, contact us and we will assist you to clarify any issue.

→ Bank transfer

DUINO ARTE Y DECORACION S.L. offers you the possibility of making the payment of the order by means of a transfer to the bank account:

BANKIA - IBAN: ES87 2038 2491 5360 0061 5905

If you decide on this payment option, once your order is finished, the data necessary to carry out the operation will appear on the screen. In addition, we will send you an email with the amount of the order, the concept to indicate and the account number. It is important that, at the time of making the transfer, you indicate as a concept the reference of your order, provided by DUINO ARTE Y DECORACION S.L. in the email, to speed up the billing and shipping of the order.

Transfers can take up to 48 hours to become effective, take that into account in the delivery deadlines. Once the payment is confirmed, the order will be invoiced and shipped. If you want to speed up this process, you can send us an email with the receipt to info@duino.es

5) Shipping conditions.

The order will be delivered to the address designated by the customer. The subsequent modification of the place of delivery will only be possible before the order leaves our warehouses and could generate additional expenses on the sale price that will be at the expense of the buyer. The modification of the delivery address once the order has been delivered to the carrier will not be possible unless the customer bears the costs and this is expressly agreed between the parties. The merchandise will be delivered to the customer by a transport company, together with a delivery note containing the data that will allow the customer, the order and the number of packages that make up the shipment to be identified.

The merchandise is at all times covered by insurance against risks of transport, loss and manipulation during transport.

Important: Make sure that the package received is externally in good condition and check its integrity. If you detect any incident, you must communicate it in the first 24 hours via email to the following address: info@duino.es


Shipping costs: shipping costs depend on the characteristics of each piece. To facilitate procedures, we have parts in which the price includes transport to the area of ​​mainland Spain. If you need a piece to be sent to the Canary Islands, the Balearic Islands or international territory, ask us for information at info@duino.es. We will send you a quote as soon as possible where we will detail the cost of shipping and delivery times.

6) Taxes, fees and duties.

We have pieces in which VAT is included in their price. If you need to know the price of any piece, ask us for information at info@duino.es about its corresponding taxes, fees and duties according to the shipping address.

7) Pricing policy.

The prices are expressed in euros, and are valid except for typographical errors. In the event that a manifest error occurs in the setting of the price that appears on the product sheet, the price established for said product in the informative email that we will provide you when we detect the error will prevail.

8) Returns.

Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

If, when unpacking a piece, you detect that it has suffered damage during transport, please notify us within 24 hours of receipt. Send us photographs with a description of the problem to our email address info@duino.es. After the 24-hour period, we cannot be held responsible for its status. You will receive instructions to send the piece to our facilities. The transport costs originated by the return of a piece due to damage in the transport will be borne by DUINO ARTE Y DECORACION S.L .. When we receive the piece and check its condition, the refund of the amount will be processed.

However, any product purchased from DUINO ARTE Y DECORACION S.L. It can be returned without obligation within a maximum period of 14 days. The forwarding costs will be borne by the buyer in this case. The amount of the product will be refunded as long as it is in the same state in which it was sent. Once the product is received, its integrity will be checked and its amount will be refunded in the same way that it was paid.

If you have any questions about our return policy, you can contact us at info@duino.es or by calling +34 630 610 386 and we will be happy to assist you.

9) Guarantees

All of our products are guaranteed. The warranty does not include damage caused by misuse or habitual wear and tear.

Unless proven otherwise, it will be understood that the products are in accordance with the contract as long as they meet all the requirements expressed below:

a) They conform to the description made and possess the qualities of the product that we have presented to the consumer and user in the form of a photograph.

b) Are suitable for the uses to which products of the same type are ordinarily intended.

c) Present the usual quality and performance of a product of the same type that the consumer and user can reasonably expect, taking into account the nature of the product.

10) Conflict resolution

As required by European regulations, we inform users of the existence of a European dispute resolution platform for online contracting. Thus, for the resolution of consumer disputes (in accordance with Art. 14.1 of Regulation (EU) 524/2013), the European Commission provides an online dispute resolution platform that is available at the following link: https: //webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=ES